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Reviews for Brownridge Terrace

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We know that you have many housing choices and appreciate that you have chosen to lease from us. We take pride in the living experience we provide our residents and hope that you are completely satisfied with your apartment. 

​If you have enjoyed our service and quality, please take a moment to rate your apartment and provide positive feedback. If you are not satisfied for any reason, please contact us before leaving negative feedback, we strive to make and keep our residents happy. 

Posted On: 5/19/2016

Awesome Brownridge Terrace Apartments

I moved into Brownridge Terrace several months ago. I have never been happier living in an apartment complex that I am living here. It is truly the best apartment experience I have ever had. The apartments are VERY nice, well-maintained, and generous in size. The Maintenance staff is responsive, friendly, and caring. The front office staff - Nikki, Sarah, and are Shannon always attentive, caring, cheerful, and willing to assist in any way possible. I also like the location. It is convenient to many areas for shopping, dining, and other services. The amenities are truly awesome - a saltwater pool, complimentary coffee, and cookies in the afternoon. Brownridge Terrace is truly an awesome living experience. I highly recommend it to anyone who is looking for a positive and enjoyable apartment living experience.
By: Robert Wiese     Verified Resident
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Posted On: 4/28/2016

Resident for 10 years and going strong!

As a long time resident I have a wonderful history of living at Steve Brown Apartments. The staff at Brownridge Terrace, Shannon, Nikki, Sara and Mike, make coming home every day a pleasant experience. Their personalized service is incredible and I am never let down by any maintenance, administrative or personals requests I present them. I always receive prompt service and a happy, welcoming smile when I stop by the main office to pick up my mail every day. With Steve Brown Apartments I am not just renting an apartment, I am living in a home. I highly recommend SBA and Brownridge Terrace to anyone who is looking for a reliable community support team and an awesome community of friendly residents on the west side of Madison!
By: Rick Cruz     Verified Resident
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Posted On: 4/19/2016

Brownridge Terrace

Brownridge Terrace is an AMAZING place to live. I moved in September of '15 and have loved living here. The building is maintained magnificently and the maintenance staff is great at making sure everything is up to date and follows up very quickly on all maintenance issues. Lets talk about the staff....Nikki Acker and Sarah Andrews are both the best. They have beautiful souls. They are always happy to talk and help whenever I stop by the office. We all love them very much. Hannah and Shannon have also been extremely helpful in my transition to moving in as well as my big move across the hall (poolside view baby!!). After living in a building with a dreadful staff, it is very nice to have people who are always there for you at all times. The little things that are done in the building also help in the appreciation for living here such as; the monthly parties they host and having Halloween/valentine day candies & notes waiting at our door. Overall I have had a very positive experience living here and have not had any complaints....yet........JK. Thank you to everyone, Peace and love.
By: A.G.     Verified Resident
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Posted On: 2/2/2016

Maintenance by Mike

Hello! I am glad to provide a maintenance review for a nice gentleman Mr. Mike. Mike was heeded attention to understand the problems we had in our bathroom. He was very detailed and resolved our maintenance issues to the fullest satisfaction. We appreciate Mike's timely fixes and pleased to provide this feedback for him. Thanks Mike, Srinivasan Moorthy
By: Srinivasan Moorthy     Verified Resident
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Posted On: 11/13/2015

This truly is home!

Brownridge Terrace isn't a typical apartment complex...it is home. The construction is all-quality and completely solid--you can't hear your neighbors, energy efficiency is amazing (my electric & gas bills are half of what they were elsewhere) and we're surrounded by a well-maintained, park-like setting. The salt-water swimming pool is like having your own mini-summer vacation and the club house is large and inviting. The on-site management team is fantastic; they respond immediately to maintenance issues and go above and beyond all expectations. (Example: When it was my dog's time to cross the Rainbow Bridge, Nikki, Shannon and Sarah said a tearful goodbye to her--and had a beautiful flower arrangement delivered to me, expressing their support during a difficult time. That was incredibly touching, completely unexpected and made me feel like family.) This is like living in a house, in a beautiful neighborhood--but with no snow shoveling or lawn mowing, no worries about appliances or major mechanicals. And having my own gas fireplace is frosting on the cake! Steve Brown knows how to build and maintain quality, and how to hire great people with superior customer service skills. I highly recommend them!
By: Miriam     Verified Resident
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Thank you, Miriam!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials